Chat with ourFluke assistant
Clear Chat
'; // Append the new message element at the end of the container const botCon = document.querySelector('.bot-message-container'); botCon.appendChild(messageElement); scrollToBottom();}/* Create a helper function to monitor when the bot-content container height is increased. As it is increasing, the winder should scroll with it. */function scrollToBottom() { const botContent = document.querySelector('.bot-content'); botContent.scrollTop = botContent.scrollHeight;}/* Create a helper function for the intro text. This is the first messages found in the bot bot-intro. It is also re-added when we use the clear button */function addInitialBuzz(path) { const botContainer = document.querySelector('.bot-container'); // If the locale storage item buzzLastState is set, we want to set the bot container to that state const lastState = localStorage.getItem('buzzLastState'); if (lastState) { botContainer.className = lastState; } // Path customization getPathCustomization(path); // If the localStorage has chatMessages, replace the bot-message-container with the saved messages instead of any intro text const chatMessages = localStorage.getItem('chatMessages'); if (chatMessages) { const botCon = document.querySelector('.bot-message-container'); botCon.innerHTML = chatMessages; return; } else { // The intro text is added to the bot-intro element const introText = document.querySelector('.bot-intro'); introText.innerHTML = `
Hi, I’m your virtual assistant, I will do my very best to help you navigate all things Fluke related. You can ask me anything!
I’m new and might make a few mistakes. For safe use of Fluke tools, refer to the product manuals, safety sheets, and your company’s safety requirements. To speak with a person, visit our Contact Us page or Talk to Sales page. For information on how we handle personal data, see our Privacy Policy`; // Promps are and additional message that can be added to the chat window. They are added after the intro text, and addPrompts(path); }}/* Create a helper function to add prompts to the chat window * Prompts are bot messages appended after the into text for specific paths.*/function addPrompts(path) { const validLocales = ['en', 'en-us', 'en-ie', 'en-gb', 'en-ca']; // Example usage if (!isValidHostAndLocale(validLocales)) { // Return the unmodified message if the host or locale is invalid. return; } const botCon = document.querySelector('.bot-message-container'); // Check if a bot-prompts already exists const existingPrompt = botCon.querySelector('.bot.bot-prompts'); if (existingPrompt) { return; } // If path is 6 characters or less, it is assumed to be the homepage if (path.length <= 6) { path = 'home'; } let message; switch (path) { case 'home': message = "
How can I help you today?
" + "
I want to learn more about a product
" + "
I want to purchase a product
" + "
I am looking for product support
" + "
What's new?
"; break; case '/en-us/products/electrical-testing/best-solar-energy-industry-tools': message = "
Thanks for checking out Fluke's solar solutions! How can I help you today?
" + "
I want to learn more about a Fluke solar product(s)
" + "
I want to purchase a product for my solar application
" + "
"; break; case '/en-us/products/calibration-tools/temperature-calibrators': message = "
Thanks for checking out Fluke's Temperature Calibration solutions! How can I help you today?
" + "
I want to learn more about a Fluke Temperature Calibration product(s)
" + "
I want to learn more about Temperature Calibration
"; break; default: return; } const messageElement = document.createElement('div'); messageElement.classList.add('bot', 'bot-prompts'); messageElement.innerHTML = message; botCon.appendChild(messageElement);}function getPathCustomization(path) { const validLocales = ['en', 'en-us', 'en-ie', 'en-gb', 'en-ca']; // Example usage if (!isValidHostAndLocale(validLocales)) { // Dont attempt to fire any path customization if the host or locale is invalid. return; } if (path.length <= 6) { const lastState = localStorage.getItem('buzzLastState'); if (lastState) { return; } botTransitionMid(); scrollToBottom(); // Handle the case when the path is less than 6 characters } else if (path.includes('search/fluke')) { const lastState = localStorage.getItem('buzzLastState'); if (!lastState) { botTransitionMid(); } // Get the content of input.alg-search-input. We'll use this instead of query params because they are more accurate. let searchInput = document.querySelector('input.alg-search-input'); let botInput = document.getElementById('user-input'); // Function to build and insert CTA function buildAndInsertCta(searchValue) { let algoliaContainer = document.querySelector('.alg-full-results'); let builtCta = "
Try the Fluke assistant to learn more about \"" + searchValue + "\"
"; algoliaContainer.insertAdjacentHTML('afterbegin', builtCta); botInput.value = "Please tell me more about " + searchValue; } // If the search input has a value, we want to update the CTA and the bot input field if (searchInput) { // Now find the algolia container we will be adding the CTA to let algoliaContainer = document.querySelector('.alg-full-results'); // If the container exists, we place the CTA and update the value if (algoliaContainer) { // Check to see if .buzz-algolia exists. If it does, we want to update the CTA and the bot input field let existingCta = document.querySelector('.buzz-algolia'); if (!existingCta) { buildAndInsertCta(searchInput.value); } } // Additionally, when the input changes we change the CTA and the bot input field to keep them in sync searchInput.addEventListener('input', function () { let currentCta = document.getElementsByClassName('toc-cta')[0]; if (currentCta) { currentCta.innerHTML = "Try the Fluke assistant to learn more about \"" + searchInput.value + "\""; botInput.value = "Please tell me more about " + searchInput.value; } else { buildAndInsertCta(searchInput.value); } }); // If .buzz-algolia exists, we are gonna add a click event listener to the button let algoliaCta = document.querySelector('.toc-cta'); if (algoliaCta) { algoliaCta.addEventListener('click', function () { // If the bot-container isnt bot-mid or bot-full, we want to transition to bot-mid if (!document.querySelector('.bot-container').classList.contains('bot-mid')) { botTransitionMid(); } sendMessage(botInput.value); // Clear the input field botInput.value = ''; }); } } // Handle the case when the path contains 'search/fluke' } else if ( path.includes('products/electrical-testing/digital-multimeters') || path.includes('en-us/products/calibration-tools/temperature-calibrators') || path.includes('en-us/products/electrical-testing/best-solar-energy-industry-tools') ) { const lastState = localStorage.getItem('buzzLastState'); if (lastState) { return; } botTransitionMid(); scrollToBottom(); // Handle the cases when the path contains specific products }}function getOrGenerateChatId() { let chatId; chatId = localStorage.getItem('chatId'); // If chatId does not exist in localStorage, generate a new one if (!chatId || chatId === '') { chatId = 'chat-' + Date.now() + '-' + Math.floor(Math.random() * 1000); localStorage.setItem('chatId', chatId); } return chatId;}// Clear chat functionfunction clearMessages(path) { localStorage.removeItem('chatMessages'); localStorage.removeItem('chatId'); localStorage.setItem('chatQuestion', 0); // Reset to 0 localStorage.removeItem('buzzLastState'); chatId = getOrGenerateChatId(); sendDataLayer({ 'event': 'chat_bot_event', 'chatId': localStorage.getItem('chatId'), 'reponseCount': localStorage.getItem('chatQuestion'), 'requestType': 'clear_chat' }); const botCon = document.querySelector('.bot-message-container'); // After clearing the chat we want to remove the innerHTML of the bot-message-container, and add the intro text again botCon.innerHTML = "
"; addInitialBuzz(path);}function appendSentiment(thumbs, chatId, chatDialogId) { const botCon = document.querySelector('.bot-message-container'); const lastBotMessage = botCon.querySelector('.bot:last-of-type'); if (thumbs) { const botRatingDiv = document.createElement('div'); botRatingDiv.classList.add('bot-rating'); // Insert bot rating div after lastBotMessage lastBotMessage.parentNode.insertBefore(botRatingDiv, lastBotMessage.nextSibling); // Insert buttons inside bot rating div botRatingDiv.innerHTML = ` `; const thumbupElements = botRatingDiv.querySelectorAll('.thumbup'); const thumbdownElements = botRatingDiv.querySelectorAll('.thumbdown'); thumbupElements.forEach((thumbup) => { thumbup.addEventListener('click', function () { chatRating = 1; this.classList.add('responded'); thumbdownElements.forEach((thumbdown) => thumbdown.classList.add('responded-alt')); thumbupElements.forEach((thumbup) => thumbup.style.pointerEvents = 'none'); thumbdownElements.forEach((thumbdown) => thumbdown.style.pointerEvents = 'none'); // Call your sendRating function with appropriate parameters sendRating(chatRating, chatId, chatDialogId) }); }); thumbdownElements.forEach((thumbdown) => { thumbdown.addEventListener('click', function () { chatRating = -1; this.classList.add('responded'); thumbupElements.forEach((thumbup) => thumbup.classList.add('responded-alt')); thumbupElements.forEach((thumbup) => thumbup.style.pointerEvents = 'none'); thumbdownElements.forEach((thumbdown) => thumbdown.style.pointerEvents = 'none'); // Call your sendRating function with appropriate parameters sendRating(chatRating, chatId, chatDialogId) }); }); }}// Function to send user message to Azure Chatbotfunction sendRating(chatRating, chatId, chatDialogId) { const endpoint = 'https://flk-delphiapi-sitegpt-prd-001.azurewebsites.net/v1/chat/ratings'; const payload = { chatId: chatId, dialogId: chatDialogId, chatRating: chatRating, }; const headers = { 'Content-Type': 'application/json', 'Ocp-Apim-Subscription-Key': '078db2f23dcb4b23a5cb1b6255fc08c8', }; // Add this line at the beginning of your function to record the start time const startTime = new Date(); fetch(endpoint, { method: 'POST', headers: headers, body: JSON.stringify(payload), }) .then(response => { if (!response.ok) { throw new Error(`HTTP error! status: ${response.status}`); } return response.json(); }) .then(data => { if (data) { console.log('sent rating ' + chatRating + ' for question ' + chatDialogId); } }) .catch(error => console.error('Error:', error));}function cloudflareTestingPortal(botResponse, timeTakenInSeconds, payload, dataLayerObject) { //Get the hostname const hostname = window.location.hostname; // If the hostname is uat-gpt.fluke.com, add a console message if (hostname === 'uat-gpt.fluke.com') { // Add the botResponse, timeTakenInSeconds, payload, and gtm the respective containers // last-message-right, last-response-right, data-layer-right, payload-right const lastMessageRight = document.querySelector('#last-message-right'); const lastResponseRight = document.querySelector('#last-response-right'); const dataLayerRight = document.querySelector('#data-layer-right'); const payloadRight = document.querySelector('#payload-right'); lastMessageRight.innerHTML = botResponse; lastResponseRight.innerHTML = timeTakenInSeconds; dataLayerRight.innerHTML = JSON.stringify(dataLayerObject); payloadRight.innerHTML = JSON.stringify(payload); }}// We need to pass datalayer stuffies.function sendDataLayer(data) { // Function for event tracking window.dataLayer = window.dataLayer || []; window.dataLayer.push(data);}// For global launch, we are only supporting en-us for many of the Kaizen specific features. function isValidHostAndLocale(validLocales) { // Get the hostname - currently only supported on *.fluke.com. The first path segment is the lang-locale, and we are only supporting en-us at launch const hostname = window.location.hostname; const path = window.location.pathname; const langLocale = path.split('/')[1]; // If the hostname is not 'www.fluke.com' or 'regression.fluke.com', or the langLocale is not in the validLocales array, return false if ((hostname !== 'www.fluke.com' && hostname !== 'regression.fluke.com') || !validLocales.includes(langLocale)) { return false; } // If the hostname and langLocale pass the conditions, return true return true;}
